Fixify raises $25M in Series A

Congratulations to our client, Fixify, for securing $25M in Series A funding, co-led by Costanoa Ventures, Decibel Partners, and Paladin Capital Group.

Combined with earlier seed investments, this brings Fixify's total funding to $32M, underscoring the industry's confidence as we continue partnering to design the help desk of the future.

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Smarter support, happier customers

Fixify is transforming IT support by blending smart automation with human insight. From in-app intelligence and real-time trend analysis to seamless third-party integrations and a tireless team of digital assistants, their platform streamlines support while keeping analysts in the loop.

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By leveraging Large Language Models and Generative AI, Fixify balances intelligent workflows with conversational agents that enhance, not replace, human support. The result is a system that eliminates frustration and helps teams focus on what matters most—the end customer.

We’re proud to be part of Fixify’s journey as they lead the way toward smarter support and happier customers. Read more about our partnership and how we’re helping Fixify reimagine technical support, eliminating headaches and frustration for both their team and their customers.

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